FAQ

Frequently Asked Questions

 

 

  • Can I signup in person or pay by check?
    • No, all of our registration is done online through the DPHS Webstore and paid electronically.
  • When do I drop off my children?
    • Morning Camps: Camp starts at 8 am, so anytime between 7:50 and 7:59 is great!
    • Afternoon Camps: Camp starts at 1:00 pm, so anytime between 12:50 and 12:59 is great!
  • If I sign my child up for Video and Photo Camps, do they stay for the entire day?
    • Yes! If you signed up for both Video and Photo Camps during the same week, you drop them off at 8 am and pick them up at 4:30 pm. Make sure they bring a lunch to eat between Camps, and a water bottle. They will stay around the Studio and have lunch and a break with the Camp Staff until Photo Camp starts.
  • When and where do I pick up my kids?
    DPHS Summer Map - Click to enlarge

    DPHS Summer Map – Click to enlarge

    • You can pick them up at precisely noon for morning sessions, or 4:30 pm for afternoon sessions in the DPNews Studio, room T-3. We do NOT allow campers to walk to the parking lot.  On Friday, we encourage parents to arrive 15 minutes early for the premiere of our videos or gallery!
  • Can I have someone else take my kids home?
    • Yes, but please inform the camp staff in the morning when you drop off your child.
  • What should my child wear?
    • Camp T-shirts are the best option, but not required. Closed-toed shoes for safety, and hats if your child gets sunburned easily. Wear comfortable clothing.
  • Does my child need to have any experience with video or photo production, or bring any special equipment?
    • Nope! We have all the cameras, computers, lights and other tools necessary to make our projects.  We teach the programs we use to the kids, so everybody has fun!
  • What programs and equipment does DP Video Camp + Photo Camp use to edit and record?
    • We try to touch on Adobe Photoshop, Lightroom, and Premiere Pro, iMovie, a Newtek Tricaster, Sony Cameras, teleprompting software, and more, all depending upon the interest of the campers.
  • My kids loved DP Video Camp + Photo Camp! Can we sign up for another week?
    • Absolutely! Camp is a unique experience every week, just register the same way as the first time!
  • Where can I find your refund or date switching policy?
  • I need a receipt and Tax ID number, where can I find these?
    • The confirmation email you received when you made your purchase at the DPHS Webstore serves as your receipt. You can also log in to the “My Account” section of the DPHS Webstore to view your order history. For the Tax ID Number, email us at info@dpvideocamp.com with your Camper’s Name as well as what week of camp they attended, and we can assist you.

 

Still have questions? Send us an email at info@dpvideocamp.com!